Updated 12/30/20. To make sure we provide the best service to our international customers, we are temporarily suspending shipping to the EAU and will resume within the next two weeks. We apologize for any inconvenience during this time. For our latest international shipping status, please reach out to email@example.com for more information or chat us.
Due to a high volume of orders, please allow an additional 3 business days for order processing. Thank you for your patience!
Orders placed Monday-Thursday before 2:00 PM EST are processed the next business day and orders placed on Friday, or over the weekend, typically process the next business day.
Orders shipping via $9.95 flat rate international shipping usually take between 2-5 weeks to arrive, depending on the country, and tracking information is only provided while the package is within the US. Expedited services and prices can be calculated at checkout.
Please note: international customers are responsible for any applicable local duties and/or sales tax. We cannot make changes to any of the international shipping forms (changing prices, marking orders as gifts, etc).
We cannot accept responsibility for lost or stolen packages which have been confirmed as delivered to the shipping address.
Please note: Due to COVID-19 related travel restrictions, our carriers are experiencing shipping delays to all international destinations at this time. Please allow for additional time for your international order to arrive. We apologize for any inconvenience with this delay, and if you have any questions we encourage you to reach out to our Customer Experience Team at firstname.lastname@example.org.