Customers are responsible for providing the correct shipping information on their orders. If you have entered the incorrect address (a typo or a previous address) please let us know right away so we can work to get the issue resolved.
Either email firstname.lastname@example.org, call (866) 394-8899 or live chat us. This cannot be done once the item is in transit or has been delivered.
Please note: we cannot accept responsibility for packages that have been confirmed as delivered to the address provided for the order.