You may cancel your Subscribe & Save subscription or delivery anytime within 24 hours of the scheduled shipment by Log into your account, click “Subscriptions” and click “Your Subscriptions” to view your subscriptions.
- To edit the next shipment date, click "Edit Next Shipment", then click "Ships On" to adjust your shipping date.
- To skip the next shipment, click "Skip Next Shipment" under "Subscription Settings"
- To cancel your subscription, scroll to the bottom of your account, and selecting "Cancel Subscription".
If you have any questions or need a hand with your cancellation, give us a call at (866) 394-8899, chat with us or email us at service@ursamajorvt.com.
Please note: your Subscribe & Save subscription will continue until you cancel it.
Comments
1 comment
I don't see a "Subscriptions" link on my account yet every two weeks I get a text asking if I am ready to restock my favorites and I have to type SNOOZE. I don't understand how to cancel or even when the items would ship so I could cancel in the 24 hour window. I guess it's suppose to be this difficult to cancel but it's just really annoying. Wish I could say I fly through face/body products enough to have a subscription from you guys cause I really do love your products.
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