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Ursa Major of Vermont
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  1. Ursa Major Skincare
  2. Orders, Shipping & Returns

Orders, Shipping & Returns

Delivery & Shipping

  • Do you ship to Canada?
  • Shipping to the UK temporarily suspended.
  • Holiday Shipping & Delivery
  • Do you ship to PO boxes?
  • How do I cancel my order?
  • Do you offer free shipping?
See all 13 articles

Ursa Major Subscribe & Save

  • What is Subscribe & Save?
  • How do I create a Subscribe & Save subscription?
  • How do I pause or edit a subscription delivery?
  • How do I view my upcoming subscription deliveries?
  • Can I have multiple subscriptions or add products to an existing subscription?
  • Can I add a one-time purchase to a subscription order?
See all 16 articles

Returns & Exchanges

  • Can I return my products if I'm not happy with them?
  • Does your ‘Love it Guarantee’ extend to orders placed on the Ursa Major Amazon storefront?

Discounts & Promotions

  • Welcome Discount Code
  • How do I apply a promotion code or gift card during Shop Pay checkout?
  • Do you offer discounts?
  • How do I redeem my discount?
  • Can I use more than one discount code at checkout?
  • I just placed an order prior to your newsletter offer, am I eligible for this special promotion?

Order Issues

  • I never got my order. What should I do? (USA)
  • I accidentally ordered the wrong product, what should I do?
  • Do you replace damaged products?
  • The shipping information on my order is incorrect. How do I change it?

Billing & Payments

  • How Afterpay Works
  • What payment methods do you offer?
  • Do you store billing information?
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